TERMS CONDITIONS
Welcome to KTS Cabs Pvt.Ltd. Before you embark on a journey with us, we want to ensure that you are familiar with our terms and conditions. Please take a moment to read through the following terms that govern your use of our taxi services.
1. Booking and Payments
1.1 Reservation Confirmation:
- All ride bookings with KTS Cabs Pvt.Ltd are subject to confirmation. We will notify you once your reservation is confirmed, and the ride details are provided.
1.2 Payment Methods:
- KTS Cabs Pvt.Ltd accepts various payment methods, including credit/debit cards, digital wallets, and cash. Payment details are securely processed, and users will receive a payment confirmation after completing the transaction.
1.3 Pricing:
- The fares for KTS Cabs Pvt.Ltd services are based on factors such as distance, time, and vehicle type. Our pricing is transparent and may vary based on demand, time of day, and other considerations.
2. Cancellations and Refunds
2.1 Cancellation Policy:
- Users can cancel a ride through the KTS Cabs Pvt.Ltd Cutomer Care Number or Mailing us on booking@ktscabs.com . Cancellation charges may apply, and details can be found in our Cancellation Policy.
2.2 Refund Process:
- Refunds for cancelled rides are processed based on the eligibility criteria outlined in our Refund Policy. Refunds are typically issued to the original payment method.
3. Passenger Responsibilities
3.1 Conduct:
- Passengers are expected to behave respectfully and courteously during their ride. Any misconduct, including but not limited to verbal abuse or damage to the vehicle, may result in penalties.
3.2 Personal Belongings:
- KTS Cabs Pvt.Ltd is not liable for any loss or damage to personal belongings left in the vehicle by passengers. Please check for all your belongings before exiting the vehicle.
4. Safety and Security
4.1 Seatbelts:
- Passengers are required to wear seatbelts at all times during the ride, in compliance with safety regulations.
4.2 Children and Minors:
- Children under a certain age and height must be secured in an appropriate child seat. Minors traveling alone must have the necessary permissions and contact information.
5. Service Limitations
5.1 Availability:
- KTS Cabs Pvt.Ltd strives to provide reliable services, but availability may vary based on factors such as location, demand, and unforeseen circumstances.
5.2 Service Modifications:
- KTS Cabs Pvt.Ltd reserves the right to modify or discontinue services temporarily or permanently. Users will be notified of any significant service changes.
6. Intellectual Property
6.1 Content Usage:
- All content on the KTS Cabs Pvt.Ltd website, app, and promotional materials is the intellectual property of KTS Cabs Pvt.Ltd. Unauthorized use of this content is prohibited.
6.2 Trademarks:
- KTS Cabs Pvt.Ltd. name, logo, and other trademarks are the property of KTS Cabs Pvt.Ltd. Use of these trademarks without permission is strictly prohibited.
7. Privacy Policy
7.1 Data Collection:
- User data is collected and processed in accordance with our Privacy Policy. By using KTS Cabs Pvt.Ltd services, you agree to the terms outlined in the Privacy Policy.
8. Changes to Terms and Conditions
KTS Cabs Pvt.Ltd reserves the right to update these terms and conditions. Any changes will be communicated to users, and continued use of our services implies acceptance of the modified terms.
Thank you for choosing KTS Cabs Pvt.Ltd . We appreciate your cooperation and understanding of our terms and conditions.
